FLOW ESSENTIAL
• Test and adjust water chemistry
• Deep clean the waterline
• Deep clean filters and replace if needed
• Adjust water level to maintain peak jet performance
• Perform a basic component function check
FLOW PLUS
• Test and adjust water chemistry
• Deep clean the waterline
• Deep clean filters and replace if needed
• Adjust water level to maintain peak jet performance
• Perform a basic component function check
• One pump cleaning per year
• Clean the exterior
• Clean and condition the cover
• Clean the ozone system as needed
• Includes one THE DEEP® cleaning, drain and refill per year ($250 value)
FLOW ELITE
• Test and adjust water chemistry
• Deep clean the waterline
• Deep clean filters and replace if needed
• Vacuum interior debris before plumbing may be impacted
• Adjust water level to maintain peak jet performance
• Perform a basic component function check
• Two pump cleanings per year
• Clean the exterior
• Clean and condition the cover
• Clean the ozone system as needed
• Includes two THE DEEP® cleanings, drain and refill per year ($500 value)
• Annual 12-point inspection of vital cold plunge components
• Biannual vacuum of the interior equipment compartment
Built around the equipment—not a one-size-fits-all checklist.
Care Plans are tailored to the cold plunge system, installation environment, usage and level of service required. The goal is consistent professional oversight with clear documentation. All maintenance Care Plans require a 4-month commitment.
Scheduled maintenance visits
Equipment inspection
Filter and circulation checks
Water-condition observations
Documented findings and recommendations
Recurring service scheduling
Small problems are easier to address before they become downtime.
Protect performance
Routine inspection can surface changing equipment conditions before they become larger service issues.
Stay documented
Each visit creates a clearer service history for the equipment and any recommendations made.
Reduce guesswork
Recurring service establishes a repeatable maintenance rhythm based on the actual system and usage.
Make service easier
The equipment, environment and prior findings are already known when the next visit is needed.
COLD PLUNGE RESTORE — $400
A one-time assessment, cleaning and restore for your cold plunge—ideal after winterization, purchasing a used tub, or a complete general restore.
Recommended once every 6–12 months. Includes everything in FLOW PLUS, plus a complete diagnostic report.
REQUEST RESTOREWhat to expect.
Can I still book one-time service?
Yes. One-time maintenance, diagnostics and other service remain available.
Do Care Plans prevent every failure?
No. Preventative maintenance does not guarantee that equipment will never fail, but it helps maintain visibility into system condition.
Are repair parts included?
Repair parts are separate unless specifically stated in the service agreement.
What about commercial facilities?
Commercial recurring programs are custom quoted based on unit count, service frequency, scope, travel and operating needs.
